“The participating dentist I visited was very professional. He did a great job fixing 2 chipped teeth. And I saved $600 in just 2 visits. An investment of $99.95 for a 2 year membership is damn good.”

Martin Hyson – Five Dock

Members are saying...

“I was delighted with the price! I didn’t have to mortgage the house for my dental needs. I will also go to the dentist more often now as it's very affordable...and I’ve told other people about this service.”

Janet Mitchell – Darling Point

Members are saying...

“I’m so glad for discovering NobleDentist. I saved over $600 at the dentist. And I still have 11 months on my membership. I’m considering teeth whitening.”

Tracey Cawley – Yeronga

Members are saying...

“My family will never attend the dentist without being members of NobleDentist. Our visits to the dentist were pleasant and we saved alot of money.”

Teresa Parker – Clayfield

Members are saying...

“It cost me $99.95 to save $750. I travelled further than usual to visit a dentist but it was worth it for those savings. Thank you NobleDentist.”

Lisa Reynolds – Toorak

Members are saying...

“Our usual dentist quoted $700 more for a crown than NobleDentist. I'm sure we will save much more than $1000 once my husband and children visit the dentist.”

Belinda Edwards – Ashwood

Frequently Asked Questions

Please peruse the Frequently Asked Questions before contacting NobleDentist with a question. Simply click on Contact Us with questions not addressed within the Frequently Asked Questions or elsewhere on the NobleDentist website.

Membership Questions

What is NobleDentist? And what is a dental plan?
NobleDentist sounds too good to be true. Is it?
Why have I never heard of NobleDentist?
I need to attend a dentist immediately. Can I attend before receiving a membership card?
Is there a waiting period? When can I utilise my NobleDentist Membership?
I attended my usual dentist recently. Can I still join NobleDentist and visit a participating dentist?
Where and when do I receive my membership card/s?
What do you mean by a family membership?
What do you mean by a couple membership?
I’m in a same sex relationship. Can I join as a couple membership or family membership?
I recently moved to Australia and am not an Australian citizen. Am I eligible to join?

Dental Fee Questions

Why are NobleDentist fees much less than usual dental fees?
Is the dental fee schedule current and up-to-date?
I understand I will be paying less for my dental fees. Will I be treated differently to full fee paying patients?
I can’t see the treatment or item number I need on the dental fee schedule. Where do I find it?
What savings are offered for cosmetic dentistry?
I found a dentist who charges lesser fees than NobleDentist. Is that possible?

Payment Questions

How do I join and pay for NobleDentist membership?
What do I pay and to whom? How long is the membership period?
Can I make installments towards paying my membership fee?
Is there a discount on membership for senior citizens?
I only want the membership for a year. Can I pay half price?
Is my credit card automatically charged when it is time to renew my membership?
Can I obtain a refund after purchasing a membership?

NobleDentist with Private Dental Health Insurance Questions

Is NobleDentist membership considered private dental health insurance?
How is NobleDentist different from private dental health insurance?
I have dental health insurance. Can it be used together with NobleDentist?
I have private dental health insurance (e.g. extras cover). How would it work with NobleDentist membership?

Participating Dentist Questions

Do I have to visit a particular dentist? And how do I find a participating dentist and their contact details?
What steps are taken to ensure that each participating dentist is a quality dentist?
Are any of participating dentists actually specialists (i.e. orthodontist, endodontist, etc)?
Many of the participating dentists appear to be from a multicultural background. Are they fully qualified?
There are no participating dentists in my area. Will there be a participating dentist here soon?

Treatment Questions

Are cheaper dental materials used for treatment on members of NobleDentist?
Does membership cover wisdom tooth extractions?
Does the membership cover dental implants?
Does membership cover braces (i.e. orthodontics)?

Miscellaneous Questions

How do I contact NobleDentist?
How does NobleDentist make money?
I have lost my membership card/s. What can I do?

Answers

Membership Questions

What is NobleDentist? And what is a dental plan?

NobleDentist is a dental plan that entitles members to reduced dental fees when attending a participating dentist througout Australia.

Dental plans are an intelligent, affordable, and easy-to-use alternative to dental insurance. Despite NobleDentist arriving in Australia only recently, dental plans have been commonplace throughout America for many years. There are no waiting periods and no annual limits. Membership covers general and major dental. Membership also covers cosmetic dentistry.

Membership is merely $99.95 for 2 years which amounts to just $0.96 cents a week. Members save hundreds and even thousands of dollars off usual dental fees plus they are spared from expensive monthly premiums charged by dental insurers. So confident is NobleDentist that we offer a 60 day money back guarantee if members are dissatisfied with the service.

* Note: You can also benefit twice over by being a member of NobleDentist plus a member of a dental insurer.

NobleDentist sounds too good to be true. Is it?

We are certainly real and our head office is located in Brisbane, Queensland. For further reassurance you can read some recent testimonials we have received from members or call any of our participating dentists directly. NobleDentist is fast spreading throughout Australia – we are sure you will hear about NobleDentist for many years to come.

Why have I never heard of NobleDentist?

NobleDentist is relatively new to Australia but the concept can be found throughout the United Kingdom and America. NobleDentist is rapidly spreading across Australia. The majority of members of NobleDentist have learned about us through word-of-mouth.

I need to attend a dentist immediately. Can I attend before receiving a membership card?

Yes. Here’s what you do.

Make an appointment at any participating dentist throughout Australia. Make sure you leave at least 4 working hours between the appointment time and the time you contact NobleDentist alerting us to your urgent appointment.
Join via online application (recommended) or join over the telephone.
Email NobleDentist (recommended) or telephone NobleDentist. Simply let us know your name, the name of the practice where you made the appointment, the suburb, date of the appointment, and time of the appointment.

A NobleDentist consultant will pass on the necessary membership details including membership number to the participating dental clinic and inform them that you will not have a membership card for this appointment. This will be done by the time you arrive for your appointment.

Is there a waiting period? When can I utilise my NobleDentist Membership?

There are no waiting periods. Once you have made payment and received your membership card/s, you can receive dental treatment.

If NobleDentist receives your correctly completed application and payment before 4pm (Brisbane Time – EST – no daylight savings) on any business day your membership card/s will be processed and posted to you the same day. Your membership card/s will be posted to you on the next business day in the event you have joined after 4pm (Brisbane Time) on a business day, on the weekend, or on a public holiday. Membership card/s are posted from Brisbane to the address listed in your application. So, it generally takes 1 - 3 business days to reach you depending on which area you reside.

Paying with your Visa or MasterCard ensures that processing is very fast. If you pay with a money order, your membership card/s are processed and posted to you the day NobleDentist receives the money order. Paying NobleDentist via internet banking usually requires an extra 24 hours until processing can begin as we wait until funds appear in the NobleDentist bank account. When paying by cheque, your membership will be processed as the funds clear in the NobleDentist bank account.

I attended my usual dentist recently. Can I still join NobleDentist and visit a participating dentist?

Yes. NobleDentist recommends that you collect any recent x-rays taken by your dentist (if recent x-rays were taken by your dentist) and bring the x-rays to your appointment with a participating dentist. This will save you having to take x-rays again. Also bring the treatment plan (i.e. details of treatment you require) recommended to you by your dentist to your appointment with a participating dentist.

Where and when do I receive my membership card/s?

If NobleDentist receives your correctly completed application and payment before 4pm (Brisbane time) on any business day your membership card/s will be processed and posted to you the same day. Your membership card/s will be posted to you on the next business day in the event you have joined after 4pm (Brisbane time) on a business day, on the weekend, or on a public holiday. It may be important to know that Brisbane and Queensland specific public holidays such as Labor Day and the Show Holiday may be observed.

Membership card/s are posted from Brisbane to the address listed in your application. So, it generally takes 1 - 3 business days to reach you depending on which part of Australia you reside. We ask you to be patient if you join near a public holiday particularly during the Christmas and New Year season as delivery times with Australia Post may slow.

Paying with your Visa or MasterCard ensures that processing is very fast. If you pay with a money order, your membership card/s are processed and posted to you the day NobleDentist receives the money order. Paying NobleDentist via internet banking usually requires an extra 24 hours until processing can begin as we wait until funds appear in the NobleDentist bank account. Processing your membership if you pay with cheque will require more time as we wait until the funds clear into the NobleDentist bank account.

Please click on Contact Us with any queries regarding the processing of your membership.

What do you mean by a family membership?

A family membership is an individual or two individuals in a relationship inclusive of their dependant children up to the age of 24 living at the same residential address. A family membership will also include dependants with any disabilities of any age who are living at the same family residential address. A family membership also includes same sex couples with children.

What do you mean by a couple membership?

A couple membership is simply two individuals in a relationship with one another and residing at the same residential address.

I’m in a same sex relationship. Can I join as a couple membership or family membership?

Yes. Simply complete the application just as any other couple or family would do.

I recently moved to Australia and am not an Australian citizen. Am I eligible to join?

Yes. Everyone in Australia is eligible to join. This includes tourists, international students, foreigners working in Australia, residents who are not citizens, senior citizens, other adults and children. If you are currently residing overseas and planning to travel to Australia for whatever purpose then you are also eligible to join.

Dental Fee Questions

Why are NobleDentist fees much less than usual dental fees?

There are several reasons that NobleDentist fees are much less than usual dental fees.

NobleDentist refers thousands of members to participating dentists throughout Australia. Dentists therefore save money on advertising to attract patients. They can then pass on savings to members.
Dentists sometimes have appointment slots that do not get filled by patients. It is therefore better that the dentist has members fill those slots even though it is for lesser fees.
NobleDentist refers thousands of members to participating dentists throughout Australia. Dentists are therefore willing to treat our members for more affordable fees.
Many dentists realise that high dental fees are detracting people from visiting dentists. They therefore feel it is prudent to be a part of NobleDentist and assist people to save money on their treatment.

Is the dental fee schedule current and up-to-date?

Yes. The dental fees on the NobleDentist website are updated at the beginning of each calendar year.

I understand I will be paying less for my dental fees. Will I be treated the same as a full fee paying patient?

Yes. You will be treated the same as a full fee paying patient.

I can’t see the treatment or item number I need on the dental fee schedule. Where do I find it?

NobleDentist has listed the dental fees for the most common treatment required by most members when visiting a participating dentist. There are however so many different treatments. Any treatment not listed within the dental fee schedule will be reduced by 15% off the usual dental fee at the participating dentist.

What savings are offered for cosmetic dentistry?

If you wish to get cosmetic treatment then joining NobleDentist would be incredibly beneficial considering the expense for cosmetic treatment. The dental fees are reduced by 15% to 55% depending on exactly what cosmetic treatment you require. You will certainly save a substantial amount on dental fees and still have plenty time on your membership for future dental treatment you may wish to receive.

I found a dentist who charges lesser fees than NobleDentist. Is that possible?

Yes - there are some dentists that have lower fees than NobleDentist but be careful.

Whilst we do not wish to comment on these dentists, we assure you that our participating dentists do not cut corners. Our dental fees are the minimum that should be charged in order to provide patients a high level of patient care and yet still be affordable.

If dental fees are cheaper at non-participating dental practices, we would be very concerned. Some dentists may use inferior dental materials making the dental fees cheaper initially but will cost you more money over time as you continually have to return to the dentist to address the issue as a result of the inferior materials.

Some dentists may also charge you very little or nothing at all for certain incidentals such as consultations, exams, and x-rays to get you in the door then charge you much more for the treatment you require.

Our participating dentists use very good dental materials, conduct themselves ethically, implement a high level of hygiene standards, have been very well trained, continue to receive ongoing training, employ highly trained dental nurses and other designated support staff.

We monitor very closely the feedback from members. If there are queries raised, we address them quickly. As a result of feedback from members, we also nominate whether a participating dentist is 'Recommended' or 'Highly Recommended'. This is designed to assist you when choosing a participating dentist.

Payment Questions

How do I join and pay for NobleDentist membership?

There are several ways to join and pay for NobleDentist membership.

You can join by completing an online application with your Visa or MasterCard.
You can join over the telephone with your Visa or MasterCard.
You can scan or fax a completed application to NobleDentist with your Visa or MasterCard details.
You can conduct a direct deposit using internet banking. Afterwards, you simply complete the application process by email/scanning, faxing, or posting a completed application to NobleDentist.
You can do a branch deposit by visiting a National Australia Bank. Afterwards, you simply complete the application process by email/scanning, faxing, or posting a completed application to NobleDentist.
You can post a completed application to NobleDentist with a cheque, money order, Visa, or MasterCard details.

Simply click on Become a Member to peruse payment options.

What do I pay and to whom? How long is the membership period?

You pay $99.95 for an individual membership, $149.95 for a couple membership, or $149.95 for a family membership. The membership fee entitles you to a one year membership plus NobleDentist gives you a bonus year of membership absolutely free. This means you will be covered for 2 years. This bonus is being offered for a limited time only. It is important to know that the membership fee is not a monthly fee – it is paid just once each time you join.

You may choose to renew your membership after the 2 years. Membership fees are paid to NobleDentist. Payment for dental treatment is made directly to the relevant participating dentist you and your family visit for dental treatment.

Can I make installments towards paying my membership fee?

The membership fee must be paid in full and upfront in order to become a member. NobleDentist strives to deliver a quality service to members at a very affordable price. Accepting payments for a membership fee in installments would increase the cost of processing and would make memberships more expensive. You may appreciate that you are also given a bonus year of membership absolutely free when joining NobleDentist. This means you are covered for a total of 2 years - this is for a limited time only.

Is there a discount on membership for senior citizens?

The membership is already very affordable. And we give everyone a bonus year of membership absolutely free making it a two year membership. Compare our membership fee with private health insurers and we are sure you’ll find that our membership represents tremendous value.

I only want the membership for a year. Can I pay half price?

The membership fee is actually for a year. The second year of membership is an additional free bonus. So you actually receive two years of membership for the price of one year.

Is my credit card automatically charged when it is time to renew my membership?

No. NobleDentist will let you know before your membership expires that it is time to renew your membership. It is then up to you to renew your membership. NobleDentist does not keep any credit card details on file. You can simply join again by using one of methods found by clicking on Become a Member.

Can I obtain a refund after purchasing a membership?

Yes. NobleDentist has a 60-day money back guarantee. Simply email NobleDentist that you would like a refund and let us know your reasons for the refund, the name of the participating dentist you attended, a copy of supporting invoices or receipts from the participating dentist, your account name, bsb number, and account number as we do not keep credit card numbers on file for security reasons, and return your membership card/s to NobleDentist, PO Box 10540, Brisbane QLD 4000 within 60 days of your joining date.

NobleDentist is constantly working towards improving the service for existing and future members hence whilst we are delighted to assist you in obtaining your refund we also wish to gather information on how the service can be improved. Your refund will be processed within 5 - 10 business days of you fulfilling the list of items above. You should be aware that once your membership is processed that you and any family members on your membership may not be permitted to join at anytime in the future.

NobleDentist with Private Dental Health Insurance Questions

Is NobleDentist membership considered private health insurance?

NobleDentist membership is NOT insurance. NobleDentist is a dental plan that entitles members to heavily reduced dental fees. It is an innovative method designed to assist individuals, couples, and families to save money on dental treatment.

Dental plans are very common in America and other parts of the world because unlike insurance you do not have to pay monthly premiums for the rest of your life. You can become a member of NobleDentist when you and your family need to visit the dentist. The membership fee is paid once unless you decide to join again. Also as a bonus, members receive an extra year of membership absolutely free – this means members are covered for a total of 2 years for the price of just one year. The membership fee is also incredibly affordable compared with insurance.

How is NobleDentist different from dental health insurance (e.g. extras cover)?

There are several major ways that NobleDentist differs from dental health insurance.

Membership with NobleDentist is incredibly affordable. Insurance premiums are expensive and constantly rising - premiums can be over $1000 a year.
Members of NobleDentist can receive dental treatment immediately. Dental insurance usually has a 2 - 12 month waiting period.
Membership with NobleDentist covers any dental treatment within the expertise of participating dentists. Dental insurance may not cover root canal treatment, crowns, bridge, wisdom teeth, dentures, and other dental treatment.
Members of NobleDentist can receive major dental treatment immediately. Dental insurance usually has a 12 month waiting period for major dental work.
Membership with NobleDentist covers cosmetic dentistry. This covers teeth whitening, veneers, crowns, dental implants, and other cosmetic dental treatment. Dental insurance does not cover cosmetic dentistry.
Members of NobleDentist can use their membership as much as they wish. Dental insurance has annual limits - only covers a certain amount of your dental fees.
NobleDentist provides a 60 day money back guarantee if you're dissatisfied.

I have dental health insurance (e.g. extras cover). Can it be used together with NobleDentist?

Yes. Members can use their dental health insurance together with their NobleDentist membership and benefit significantly and twice over.

Members of NobleDentist may wish to use their membership with their dental health insurance in order to make dental fees for themselves and their family more affordable. This is demonstrated in example 4 on the NobleDentist Homepage.
Members of NobleDentist may wish to use their membership for treatment that is not covered by their dental health insurance such as cosmetic dentistry.
Members of NobleDentist may wish to use their membership when their level of health insurance coverage does not cover treatment they require such as any major dental work.
Members of NobleDentist may wish to use their membership with their dental health insurance when there are waiting periods, annual limits, or pre-existing condition exclusions restricting them from obtaining treatment.

(Important: Read the next question and answer for a step by step essential guide in using your dental health insurance with NobleDentist membership.)

I have dental health insurance (e.g. extras cover). How would it work with NobleDentist membership?

Simple - you will benefit twice over. Here’s how you do it step by step.

Join NobleDentist by clicking on Join Now.
Visit a participating dental clinic and use your NobleDentist membership.

(Important: Do not use your dental health insurance within the participating dental clinic.)

Ask the dentist/receptionist to provide you with a receipt itemising all the treatment you received including the tooth/teeth that received treatment.
After leaving the participating dental clinic, you claim your rebate directly from your private dental health insurer using the receipt given to you by the participating dental clinic.

Let’s look at an example and how you benefit twice over.

Amanda visits a participating dentist and her total treatment is $1,500. As a member of NobleDentist her fees are reduced to $1,100.
She makes payment to the participating clinic of $1,100 making a saving of $400 and collects her receipt itemising her treatment and noting the tooth/teeth that was treated.
After leaving the dental clinic, Amanda then claims the rebate directly from the private health insurer. In Amanda’s case her insurance cover allows up to $1,000.

With the reduced NobleDentist fee of $1,100 and private health rebate of $1,000 Amanda’s out-of-pocket expense is $100.

Participating Dentist Questions

Do I have to visit a particular dentist? And how do I find a participating dentist and their contact details?

You are not obligated to use a specific dentist but you must choose a participating dentist in order to take advantage of the reduced dental fees. You can visit any participating dentist throughout Australia.

To find a list of participating dentists simply click on Find Dentists. You will find a list of participating dentists categorised by location. Simply click on the area most relevant to you. You can then view dentist contact details by clicking on ‘View’ on the far right hand side of the list of dentists.

What steps are taken to ensure that each participating dentist is a quality dentist?

Each participating dentist is subject to a screening process to ensure that they have the necessary qualifications to practice dentistry in the relevant state in Australia. Each participating dentist is also required to have a certificate of general registration and hold a current provider number.

Participating dentists also sign an agreement with NobleDentist agreeing to comply with Quality Undertakings. This addresses issues such as patient care, business management, service area environment, continuing professional development, infection control, preventative care, and so forth.

Are any of participating dentists actually specialists (i.e. orthodontist or endodontist)?

Most participating dentists can assist members with general and cosmetic dentistry. There are no specialists currently involved with NobleDentist. Though many participating dentists can perform orthodontic, endodontic, and periodontic work it is important to know that while this will be suitable for the majority of patients these dentists are not specialists (e.g. Orthodontist, Endodontist, or a Periodontist. In certain circumstances you may still be referred to a specialist. To find out more, you can simply peruse the list of participating dentists in your area and contact them directly to enquire the extent of specific treatments they perform.

NobleDentist does intend to include orthodontists and other specialists in the future.

Some of the participating dentists appear to be from a multicultural background. Are they fully qualified?

Yes. Many people from multicultural backgrounds are attracted to the practice of dentistry. Nonetheless, every participating dentist has obtained the qualifications to practice dentistry in Australia as the majority of them have been educated at Australian universities. We also conduct background checks on every dentist before allowing them to become a participating dentist - ongoing checks are also done throughout the year.

There are no participating dentists in my area. Will there be a participating dentist here soon?

Yes. NobleDentist is quickly spreading throughout Australia. Simply place your name and email in ‘The NobleDentist Insider’ located at www.nobledentist.com.au. And we will notify you when we are arriving in your area.

Treatment Questions

Are cheaper dental materials used for treatment on members of NobleDentist?

No. Our participating dentists use the best materials necessary for all treatment. There are always dental material and technology companies marketing to dentists to sell their products. Many of these items are expensive and not usually necessary. Rest assured our participating dentists will endeavour to choose dental materials that are affordable, sensible, and the most suitable to treat your dental issue.

Does membership cover wisdom tooth extractions?

Yes. The item numbers for a wisdom tooth extraction is 323 or 324 depending on the complexity of the extraction. Simply refer to the dental fees. If items 323 or 324 are not listed in the dental fee schedule then the fee will be 15% off the usual practice fee. Your fees will also be reduced for the exam, x-rays, and any other ancillary treatment required.

Does the membership cover dental implants?

Yes. Please note that not every dentist performs dental implants though many more are doing so. There is additional training required to perform dental implant treatment. Simply confirm with a participating dental clinic that they do dental implants.

Does membership cover braces (i.e. orthodontics)?

Yes. Please note that not every dentist performs orthodontic treatment as there is additional training required. Simply call a participating dentist to confirm whether they do braces. The fee for orthodontic treatment in the event that a participating dentist does orthodontic work is 15% off the usual practice fee. It is important to know that while some dentists do orthodontics they are not orthodontists. An orthodontist is a specialist. NobleDentist does intend to include orthodontists on the participating dentist list in the future.

Miscellaneous Questions

How do I contact NobleDentist?

You can email, scan, fax, telephone, and post NobleDentist. Email can be sent to NobleDentist 24 hours a day, 7 days a week. When contacting NobleDentist keep in mind that you will be replied to within our office hours, Monday to Friday 8.30am-5.30pm (Brisbane time).

Email certainly has the fastest response time. In order to keep the membership fees affordable, NobleDentist does not have many staff answering the telephones. Email is certainly our preferred contact as it is cost efficient.

Simply click on Contact Us for more details on contacting NobleDentist.

How does NobleDentist make money?

NobleDentist makes money from membership fees. NobleDentist does not receive any monetary incentive, commission, or other kind of financial gain from the dental treatment you receive.

I have either lost my membership card/s or it has been stolen. What can I do?

Simply email, fax, or telephone NobleDentist to let us know that your membership card/s have been misplaced or stolen. Also let us know your name, mailing address, and contact number that would be listed with NobleDentist. Your original membership card/s will be cancelled and you will be issued with a new membership card/s. This will take roughly 5 - 10 business days.

The first replacement card/s is done without charge. Minimal administration for NobleDentist helps to keep your membership fees affordable hence a service fee is necessary. A service fee of $24.95 will be charged for any further requests for a replacement membership card/s during the same membership period.

Please click on Contact Us with any questions not addressed within the Frequently Asked Questions or elsewhere on the NobleDentist website.


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