Frequently Asked Questions

Yes. Here’s what you do.

1. Join via online application.
2. Print your membership receipt that has been emailed to you. 
3. Make an appointment at any participating dentist. 
4. Present your membership receipt which is valid for 14 days to reception on arrival at your appointment.

You will need your membership card for your next appointment.

The membership receipt which is also a temporary membership card remains valid for 14 days from the joining date. Simply refer to your membership receipt to ascertain the date in which it remains valid.

NobleDentist is a dental plan that entitles members to great dental care at reduced dental fees.

A dental plan is an intelligent, affordable, and easy-to-use membership that entitles members to great dental care and reduced dental fees when visiting participating dental practices throughout Australia.

It can be used as an alternative or an addition to insurance to reduce or eliminate out of pocket expenses and overcome restrictions imposed by insurance such as waiting periods, benefit limits and treatment exclusions.

Dental plans have existed for decades overseas with over 100 million members in the United States alone.

NobleDentist began in Australia on 1 July 2006.

To keep membership affordable, we do not use expensive advertising methods. The majority of members learn about NobleDentist via word-of-mouth. 

NobleDentist is an online organisation so it has done away with many of the operating expenses of traditional companies. This allows us to keep the membership fee affordable.

Anyone who is after great dental care and enjoys saving money.

Yes. You will save more than the membership fee for even the simplest treatment such as a check-up and clean. Virtually all members save more than the membership fee at their first appointment.

NobleDentist makes money from membership fees. NobleDentist does not receive any monetary incentive, commission, or other kind of financial gain from the dental treatment you receive.

There are several ways to join and pay for membership

1. By online application with your Visa, MasterCard, or American Express.
2. By emailing an application with Visa, MasterCard, or American Express.
3. By faxing an application with Visa, MasterCard, or American Express.
4. By direct deposit via internet banking and forwarding an application via email and fax.
5. By branch deposit at National Australia Bank and forwarding an application via email and fax.
6. By posting an application with a cheque, money order, Visa, MasterCard, or American Express.

If you do not join online, it will cost $59.95 for an Individual, $79.95 for a Couple, and $99.95 for a Family.

The membership period is for 12 months or 24 months.

Once you pay for your membership, you can attend a participating dentist to receive any treatment immediately. If you haven't received your membership card yet, present your receipt which is also a temporary membership card that is valid for 14 days.

Once you join, your membership card/s is posted to you within 7 work days.

It generally takes 8 -11 work days for your membership card/s to reach you depending on where you reside.

You will receive your membership card/s at the postal address you included in your application.

A couple membership is two individuals in a relationship with one another (including two individuals in a same sex relationship) and residing at the same residential address. A couple membership can also be a single parent with just one child residing at the same residential address.

A family membership is an individual or two individuals in a relationship (including two individuals in a same sex relationship) inclusive of their dependent children up to the age of 24 living at the same residential address. A family membership will also include dependants with any disabilities of any age who are living at the same family residential address.

Yes. Here’s what you do.

1. Join NobleDentist.
2. If you wish, collect any recent x-rays taken by your dentist (if recent x-rays were taken by your dentist).
3. If you wish, bring the x-rays along with you to a participating dentist.
4. Bring details of treatment recommended to you by your dentist when visiting with a participating dentist.

Yes. Simply click on join now.

Yes. Everyone in Australia is eligible to join. This includes tourists, international students, foreigners working in Australia, residents who are not citizens, senior citizens, other adults and children. If you are currently residing overseas and planning to travel to Australia for whatever purpose then you are also eligible to join.

Simply click on Upgrade.

When joining, we recommend you choose to 'automatically renew' as new membership card/s will be posted to you prior to expiry and you will also save 25% off your membership fee when renewing. For these renewing fees, simply refer below. If you didn't choose to 'automatically renew' when joining, click on join now.

When joining, choose to 'Automatically Renew' in Step 4. For these renewing fees, simply refer below.

There are several reasons that NobleDentist fees are much less than usual dental fees.

1. NobleDentist refers thousands of members to participating dentists throughout Australia. Dentists therefore save money on advertising to attract patients. They can then pass on savings to members.
2. Dentists sometimes have cancellations and appointment slots that do not get filled by patients. It is therefore better that the dentist has members fill those slots even though it is for lesser fees.
3. NobleDentist refers thousands of members to participating dentists throughout Australia. Dentists are therefore willing to treat our members for more affordable fees.
4. Many dentists realise that high dental fees are detracting people from visiting dentists. They therefore feel it is prudent to be a part of NobleDentist and assist people to save money on their treatment.

Yes. The dental fees on our website are updated at the beginning of each calendar year.

Yes. You will be treated the same as a full fee paying patient.

We have listed the dental fees for the most common dental services. Any dental services not listed within the dental fee schedule will be reduced by 15% off the usual dental fee at the participating dentist.

Yes. Simply visit a participating dentist to obtain a quote. Our team are not qualified to issue quotes for treatment, however, you can view the fee schedule in your state by clicking on dental fees.

Members save hundreds and even thousands on cosmetic treatment.

This dentist is probably cutting corners that could harm you and cost you more money in the long term. Below are just some of the reasons they may be cheap.

1. They may be using cheap and inferior materials.
2. They may be using imported materials from China.
3. They may be using old equipment and technology.
4. They may not employ qualified dental support staff.
5. They may not work from professional premises.
6. They may not implement adequate hygiene and infection controls.
7. They may charge you little for consultations, exams, and x-rays then charge a lot for the treatment.

Our dental fees are the lowest that should be charged to ensure members a high level of patient care and yet still be affordable.

If you need a lot of treatment, it may be better to spread out your treatment over time to make it financially easier for you. With regards to paying in installments, you will need to speak with the dental practice directly.

Firstly, contact the participating dentist to confirm whether they participate in the Enhanced Primary Care Plan. Secondly, confirm whether you can use your membership together with the Enhanced Primary Care Plan.

Yes. Simply confirm with the participating dentist whether they participate in the Medicare Teen Dental Plan.

* The membership fee is paid when joining and covers the 12 or 24 months - it is 'not' a monthly fee.

If you chose to 'automatically renew' when joining, new membership card/s will be posted to you prior to expiry and you will also save 25% off your membership fee when renewing.  For these renewing fees, simply refer below. If you didn't choose to 'automatically renew' when joining, you pay the usual membership fee. 

To join or renew, you pay NobleDentist. For treatment, you pay the participating dentist.

The membership fee must be paid in full and upfront in order to join.

If you choose to 'automatically renew' your membership when you join, your credit card will be charged automatically when it is time to renew. Members choosing to automatically renew receive a 25% discount on their membership when renewing.

Senior citizens pay the same membership fee as everyone else.

Yes. NobleDentist has a 60 day refund policy.

1. Send your refund request via email.

2. Email the reason/s for seeking the refund.

3. Email the name of the participating dentist visited.

4. Email a copy of the dental receipt/s listing the dental items performed.

Once the matter is confirmed with the participating dentist and approved, you will be asked to return your membership card/s to NobleDentist, PO Box 10540, Brisbane QLD 4000 and a refund will be granted.

For more information, click on terms & conditions.

Yes. Any person with a credit card can use their credit card to pay for your membership.

Joining via telephone, fax, email and post increases the administration for NobleDentist hence it costs more for membership. In order to keep membership affordable, we recommend you join online.

Yes. However, the membership fee will cost more than joining online. Click on email or facsimile.

Yes. However, the membership fee will cost more than joining online. Click on direct deposit or branch deposit.

Yes. However, the membership fee will cost more than joining online. Click on money order or cheque.

NobleDentist is a dental plan that entitles members to great dental care and reduced dental fees. NobleDentist is not insurance. Membership is far more affordable and superior to health insurance.

Yes. Firstly, you will save money as your membership fee is a low annual fee as opposed to a constantly rising monthly insurance premium. Secondly, you will save money on your dental fees.

It is certainly better to be a member of NobleDentist than having health insurance.

Insurance companies profit because people pay more on monthly premiums than they claim. If you total monthly premiums and the cost for treatment, you will see you're paying more than if you were a member of NobleDentist. Membership with NobleDentist is a low annual fee plus you save money on your dental fees.

1. Membership is a low annual fee. Insurance premiums are monthly, expensive and constantly rising.
2. Members can receive any dental treatment immediately. Insurance has a 2 - 12 month waiting period. 
3. Members can receive any dental treatment. Insurance does not cover all dental treatment. 
4. Members can receive major dental treatment immediately. Insurance has a 12 month waiting period. 
5. Members can receive cosmetic dentistry. Insurance does not cover cosmetic dentistry. 
6. Members can receive unlimited treatment. Insurance has annual limits covering only some dental fees. 
7. NobleDentist has a 60 day refund policy. Some insurers allow a refund only if no claims are made.
8. Insurers are decreasing the amount you can claim and insurance premiums continue to rise.

NobleDentist is an online organisation so we have done away with many of the operating expenses of traditional companies such as insurance companies.

Yes. People with insurance can also be members of NobleDentist.

1. To benefit from NobleDentist, you must use NobleDentist when visiting a participating practice.  
2. If you can claim, use your treatment receipt to claim from your insurer directly after leaving the practice.
3. It is your responsibility to understand how to use both NobleDentist and insurance effectively.

(Note: You can not use both your NobleDentist membership and insurance at the participating practice.)

(Tip 1: Present only your NobleDentist membership card at the participating practice.)

(Tip 2: If you can claim, then claim from your insurer directly via online, by mail or in person.)

Yes. You can use your membership together with health insurance.

1. To benefit from NobleDentist, you must use NobleDentist when visiting a participating practice.  
2. If you can claim, use your treatment receipt to claim from your insurer directly after leaving the practice.
3. It is your responsibility to understand how to use both NobleDentist and insurance effectively.

(Note: You can not use both your NobleDentist membership and insurance at the participating practice.)

(Tip 1: Present only your NobleDentist membership card at the participating practice.)

(Tip 2: If you can claim, then claim from your insurer directly via online, by mail or in person.)

1. To benefit from NobleDentist, you must use NobleDentist when visiting a participating practice.  
2. If you can claim, use your treatment receipt to claim from your insurer directly after leaving the practice.
3. It is your responsibility to understand how to use both NobleDentist and insurance effectively.

(Note: You can not use both your NobleDentist membership and insurance at the participating practice.)

(Tip 1: Present only your NobleDentist membership card at the participating practice.)

(Tip 2: If you can claim, then claim from your insurer directly via online, by mail or in person.)

Many dentists have contractual obligations with insurers to charge according to the insurer's fee schedule if you present your insurance card. This means you will not receive the NobleDentist dental fees.

Below are several benefits of being a member of NobleDentist and having insurance.

1. Save on dental fees for any dental treatment.
2. Save on dental fees for treatment not covered by insurance.
3. Overcome waiting period restrictions imposed by insurance.
4. Overcome annual limit restrictions imposed by insurance.
5. Overcome treatment exclusions imposed by insurance. 
6. Overcome pre-existing condition restrictions imposed by insurance.

Yes. You can be a member of NobleDentist without having insurance.

Yes. If you are a member who would like to receive great dental care and save money, visit a participating dentist.

1.    To find participating dentists click on Find Dentists.
2.    Click on the area that applies to you.
3.    Choose a participating dentist and click on ‘View’.

1. To find the nearest participating dentist click on Find Dentists.
2. Click on the drop down located under 'Find a dentist near you'.
3. Choose the location that applies to you.
4. Select any suburb and enter the suburb and state (e.g. Bulimba, QLD) into Google Maps.

Yes. All participating dentists are fully qualified and registered.

1. Dentists adhere to a Participation Agreement and we monitor that the details of this Agreement is maintained.
2. Dentists adhere to Quality Undertakings such as patient care, infection control, and professional development.
3. We conduct a search with the dental board to ensure that they are registered to practice.
4. We confirm with the dentist that they have professional indemnity insurance.
5. We visit each dentist to monitor the professionalism of the practice and their support team.
6. We collect feedback from members in order to monitor the service of the dentists and their support team.
7. We address any negative feedback received from members directly with the participating dentist and their team.

Yes. We have begun to add some specialists such as orthodontists.

Yes. We are always adding new locations. Leave your name and email within ‘NobleDentist News’ and we will contact you shortly.

Membership covers any dental treatment performed by participating dentists.

Yes. Participating dentists use good quality dental materials best suited to treat your dental issue.

Membership covers local anaesthetic. A general anaesthetic requires a medical specialist so this is not covered.

Yes. All dental is covered. Simply contact a participating dentist to confirm they perform the treatment you require.

Yes. Membership covers root canal treatment. Keep in mind, not every dentist performs root canal treatment. Simply confirm with participating dentists whether they perform the treatment you require.

Yes. Membership covers wisdom teeth extractions. Keep in mind, not every dentist performs wisdom teeth extractions. Simply confirm with participating dentists whether they perform the treatment you require.

Yes. Membership covers dental implants. Keep in mind, not every dentist performs dental implants. Simply confirm with participating dentists whether they perform the treatment you require.

Yes. Membership covers braces. Keep in mind, that not every dentist performs orthodontic treatment. Simply confirm with participating dentists whether they perform the treatment you require.

Yes. Membership covers invisalign. Keep in mind, not every dentist performs invisalign. Simply confirm with participating dentists whether they perform the treatment you require.

Yes. Membership covers sedation dentistry. Keep in mind, not every dentist performs sedation dentistry. Simply confirm with participating dentists whether they perform the treatment you require.

To keep membership fees low, we correspond via email. To answer your question quickly, simply refer to the frequently asked questions and terms and conditions or any other page on the website for assistance. If you can't find the answer to your question, simply send us an email. We will respond within roughly 1 work day.

To keep membership fees low, we correspond via email.

There are several reasons you may not have received a response.

1. If you have sent us an email, consultants respond in roughly 1 - 3 work days.
2. If the answer to your question is on the website, consultants respond in 4 - 5 work days.
3. If your question is related to dental treatment, consultants do not respond.

Consultants are not trained in dentistry. Refer to our dental health section or contact dentists directly.

Yes. Replacement membership card/s will incur a charge of $24.95.

1. Simply email us and let us know your name, postal address, and contact number.
2. A consultant will contact you to arrange payment over the telephone.
3. Your original membership card/s will be cancelled.
4. You will be issued with a new membership card/s.

You will receive your replacement membership card/s in roughly 5 - 10 work days.

Simply communicate feedback to NobleDentist by clicking on email.

The easiest way to update your details is to login to the Member Area and update your own details. If you have forgotten your password simply click on Forgotten Password within the Member Area.