Terms & Conditions

1. General

a. Members will be bound by these terms and conditions when joining NobleDentist.

b. NobleDentist reserves the right to make changes to these terms and conditions at any time.

2. Membership Policy

a. Only applications completed correctly and paid in full will be granted membership.

b. We reserve the right to verify the details submitted to obtain a membership.

c. NobleDentist may require additional information before granting a membership.

d. Applications may be declined if details submitted are not adequate.

e. A family membership is an individual or two individuals in a relationship inclusive of their dependant children up to the age of 24 living at the same residential address.

f. A family membership also includes same sex couples inclusive of their dependant children up to the age of 24 living at the same residential address.

g. A family membership will also include dependants with any disabilities of any age who are living at the same family residential address.

h. Memberships may be cancelled before the duration stipulated if the membership is being utilised by unauthorised users. A refund will not be given.

i. You must be at least 18 years old to submit an application for membership with NobleDentist.

j. You must be the legal owner of the credit card being used to make payment for a membership.

k. Your receipt of an electronic or other form of confirmation does not signify our acceptance of your application.

l. NobleDentist reserves the right at any time after the receipt of the application to accept or decline for any reason.

m. NobleDentist does not suspend memberships.

n. Membership commences from the date of payment and does not cease until the expiry date is reached.

o. The member agrees and understands that they are entering into a binding contract by electronically accepting the Terms & Conditions.

p. Membership cards remain the property of NobleDentist.

3. Renewal Policy

a. Members choosing to 'automatically renew' will be charged for renewing using the credit card supplied.

b. Members renewing must supply NobleDentist with current credit card details to process their renewal.

c. Members choosing to 'automatically renew' will be posted new membership cards prior to expiry.

d. Members choosing to 'automatically renew' will save 25% off their membership fee when renewing.

4. Refund Policy

a. Refunds are given in the event the member is not satisfied with NobleDentist.

b. Members can receive a refund if sought within 60 days of their joining date.

c. Refund requests must be made via email.

d. Members need to supply reason/s for seeking a refund, the name of the participating dentist attended, a copy of supporting receipts, and to return membership card/s to NobleDentist, PO Box 10540, Brisbane QLD 4000.

e. Refunds are not granted if the reason for the refund request is related to the dentist, dental practice, or treatment as this should be addressed with the dental practice directly.

f. NobleDentist are not permitted to discuss your situation with the dental practice and the dental practice is not permitted to disclose any details to NobleDentist due to privacy legislation.

g. Refunds are not granted if the membership simply has not been used or is no longer of use.

h. A member that has been granted a refund may not be entitled to a refund in the event that they join again.

i. NobleDentist may refuse to accept a future membership application from a member who has sought a refund in the past.

4. Member Responsibilities

a. You are responsible for ensuring that all application details provided to NobleDentist is correct.

b. Necessary updates of these details must be made promptly using the Member Log-in located at the site.

c. You must ensure to inform the participating dental practice that you are a member of NobleDentist when making an appointment.

d. You must present your membership card to the reception on arrival at the practice.

e. You must ensure that you will not allow any unauthorised use of membership by third parties.

f. You must ensure to report the loss or theft of your membership card to NobleDentist.

g. Members must ensure that membership cards are kept securely and in good condition.

h. Participating dentists and staff must be able to ascertain necessary information from the membership card.

i. Replacement membership cards will incur a service charge to the member of $24.95.

5. Fee Schedule

a. Members attending participating dentists are entitled to dental fees in accordance with the NobleDentist Fee Schedule.

b. Dental fees for any dental services not included in the NobleDentist Fee Schedule are reduced by 15%.

c. Dental fees for any dental services performed by a participating dentist who is a specialist are reduced by 7.5%.

d. The NobleDentist Fee Schedule is subject to change without notice.

6. Payment Terms

a. Memberships will last for 12 months from the date of payment.

b. NobleDentist may offer memberships that last for longer periods for promotional reasons.

c. Memberships will be based on individual, couple, and family coverage.

d. Credits cards can be used to pay for memberships.

e. Visa, MasterCard, and American Express will be used via the BankWest payment system.

f. NobleDentist does not store or record credit card numbers.

g. Secure transmission is made directly through BankWest payment system.

h. We receive and display a response to your transaction which is also sent to you via your registered e-mail address.

i. NobleDentist does not issue membership until a successful payment has been confirmed.

j. NobleDentist will have the right to refuse or cancel any applications placed for memberships at the incorrect price in the event a membership is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information.

k. NobleDentist shall have the right to refuse or cancel a membership application whether or not the application has been confirmed and your credit card charged.

l. NobleDentist shall immediately issue a credit to the credit card account in the amount of the charge if your credit card has already been charged for the purchase and your Application is cancelled.

m. NobleDentist may also accept other methods of payment at their discretion.

n. These include payment over the telephone, direct deposits, cheques and money orders.

7. Membership Renewal

a. NobleDentist will give notice via mail, email, or telephone that your membership will be expiring prior to the expiration date identified in your membership confirmation.

b. It is the responsibility of members to supply NobleDentist with current payment information to process the membership renewal.

c. In all events it is the responsibility of the member to ensure that NobleDentist has received payment for membership prior to the expiration date identified on the membership card.

d. NobleDentist is not responsible and assumes no liability to any member for failure to provide NobleDentist with current payment information for membership renewal.

8. Exclusion of Warranties

a. NobleDentist can not guarantee continuous, uninterrupted access to the website or links within the website.

b. Operation of this website and our services may be interfered with by numerous factors including ones outside our control.

c. Best efforts will be made to ensure that interruptions are minimised.

d. Rest assured NobleDentist will work diligently to rectify technical problems.

e. NobleDentist provides this service without any warranty or condition, express or implied.

f. NobleDentist expressly excludes all warranties of any kind including any implied warranties as to fitness of purpose or merchantability of this service or that using this service will not result in infringement of third party rights.

g. NobleDentist makes no warranty that the services provided by us will be timely or error free.

9. Limitation of Liability

a. NobleDentist will not be liable for any lost profit or any direct, indirect, incidental, special or consequential loss or damage related to your use of the NobleDentist website and other services.

b. NobleDentist makes no guarantees or representations regarding products or services sold on the NobleDentist website unless expressly stated.

c. NobleDentist is not liable for any typographical errors which appear in on the website regardless of whether the relevant error is our responsibility.

d. NobleDentist expressly disclaims all warranties express or implied of any kind with respect to products sold on this website including but not limited to merchantability and fitness for a particular purpose except as expressly stated.

e. You agree that the sole and exclusive maximum liability to NobleDentist arising from any product sold on the NobleDentist site shall be the price of the membership.

10. Indemnity

a. You agree to indemnify us and our subsidiaries, related companies, officers, directors, employees and agents harmless from all liability.

b. This includes liability in connection with infringement of a third party’s intellectual property right or moral right and negligence.

c. This also includes any claim in connection with these terms, site, or use of the site and our services.

11. Security Matters

a. NobleDentist collects personal information from people in order to grant membership.

b. Membership will not be granted without this information.

c. We may contact you to ascertain particulars that would improve the services provided to members.

d. NobleDentist will not disclose your information to third parties.

e. Information may be used by us in order to improve services provided to members and visitors to the site.

f. Reference can be made to the Privacy Policy for a detailed explanation of the use of personal information.

g. Participating dentists responsible for administering treatment will need to sight the membership card.

h. Picture identification may also be requested from the participating dentist to confirm the identity of the member.

i. You must keep your membership card securely to prevent use by an unauthorised third party.

j. Any misuse of membership may result in termination of membership. No refund will be given.

12. Governing Law

a. These Terms and your dealings with NobleDentist are subject to the laws of Queensland, Australia.